19 Ways to Show You’re Not Listening

It was my third attempt. I’d asked Tim the same question three times, but he hadn’t listened to the question. Instead for 6 minutes he’d talked about something that didn’t relate to the question. Jeff, on the other hand, asked me a question and whilst I was answering it, he looked down at his list […]

Listening - Speaker

Why Eye Contact is Important to your Performance

Sam sat opposite me. He was tall, lean and smartly dressed. My first impressions were good. So that was a tick in the box for him. His CV highlighted his skills, expertise and knowledge for the marketing job I was recruiting for. I was looking forward to this interview. If he performed as well he looked and […]

Eye contact