19 Ways to Show You’re Not Listening

It was my third attempt. I’d asked Tim the same question three times, but he hadn’t listened to the question. Instead for 6 minutes he’d talked about something that didn’t relate to the question. Jeff, on the other hand, asked me a question and whilst I was answering it, he looked down at his list […]

Listening - Speaker

Do You Close an Interview?

Most interviewees don’t. In fact, in 80% of all the interviews I’ve ever undertaken, interviewees don’t close. It’s an alarming statistic and from my years of interviewing candidates has always surprised and shocked me. What is Closing? What do I mean by closing? It’s that point in the interview when the interviewer is drawing it to […]


Why Eye Contact is Important to your Performance

Sam sat opposite me. He was tall, lean and smartly dressed. My first impressions were good. So that was a tick in the box for him. His CV highlighted his skills, expertise and knowledge for the marketing job I was recruiting for. I was looking forward to this interview. If he performed as well he looked and […]

Eye contact